iPad connected but not working

[Przemek]

LxF We are investigating the issue now - it seems that your iPad 4 is a 32-bit device and has issues wit interpreting 8-bit integers - we are currently investigating our options. Thank you for your patience.

[LxF]

Hello, I have the same problem, is there a solution by now?

I have OS 12.6.1 on my Mac Pro and two iPads (I tried both WIFI and USB) connected. One iPad 5 / IOS 15.5 which works fine and one iPad 4 / IOS 10.3.3.

Metagrid 1.8.0 is installed on both. Metaserver is version 3.3.1 build 1100.

The iPad 5 works fine, the other shows the current application and toggles it as it should, but the buttons do not trigger any action. Not in Cubase or Safari or the Finder menu.

[mullerlp]

Sorry, my mistake.

[Przemek]

it should be 3.3.1 - can you confirm?

[mullerlp]

MetaServer 3.1.1 installed.
Sorry, but it didn't solve the problem.

[Przemek]

Can you please update to MetaServer 3.3.1 and see if it helps on your system? To download the latest version, click MetaServer > Setup > Settings > Check for updates

[mullerlp]

Yes.
Version: 3.3.0
Build: 1092

[Przemek]

Have you updated to MetaServer 3.3?

[mullerlp]

Same problem here.
iPad model A1458, IOS 10.3.3 (last version supported), Metagrid 1.8.0
Same picture of MetaServer console.
Everything working good until upgrade to version 1.8.0

[Przemek]

JavierBlanco Are you sure you have the same MetaGrid version on all of your iPads? It seems that it is not.

[JavierBlanco]

[JavierBlanco]

[Przemek]

Can you include the screenshot of your MetaServer console?

[JavierBlanco]

I have 4 different iPads (sizes and ios). All of them work with the exception of one. Is not the newest but not the oldest either (running10.3.3). I use Touch Osc with it too with no problems. So something is definitively blocking Metagrid on this specific iPad. No Antivirus running. I reinstalled the app to no avail and reset Location & Privacy Settings.

The weird things is that I can see the shortcuts and it switches from one app setup to another when I do it so on the Mac but nothing happens when I press any of the buttons...So it seems to receive but not to send.

[Przemek]

Seems that something is blocking the communication on your systems. Can you please check the blacklist of any anti-virus or anti-malware software on your system?